FREE SHIPPING (RETAIL ORDERS ONLY)
WITHIN THE 50 STATES
All order of $100 or more you will receive free ground shipping when you order from MoroccoAvenue.com unless you require a method that is faster than what we offer you please let us know, and we will adjust your order and invoice to reflect your request.
14 DAYS MONEYBACK GUARANTEE
We are committed to our customer satisfaction. In order to return any merchandise, please email or call us to get an authorization. We will be very happy to help you with the exchange or return. Please do not return any merchandise without a return authorization.
Once we receive the return, we will credit your account in full less 15% to cover the incurred shipping and handling fees.
Please note: If an item is damaged in transit, we will send another one at no cost to you.
Due to the nature of hand made products, dimensions, details and colors represented in our website or catalog may vary slightly. The nature of products is not considered damages or defects.
Please inspect your shipment immediately upon arrival. Any damages should first be reported to the carrier and then to us via telephone, email, or fax. Do not return any merchandise to us without a return authorization. Otherwise we will incur a 15% restock fee.
IMPORTANT : Due to strict shipping and claim handling policies, damaged product claims will only be accepted and honored within 3 days of receipt of order. This is strictly enforced.
Please follow the simple directions mentioned above in order to receive proper credit for your return. Thank you.